i had my starter box sent to my work so it didn't sit in the heat all day while I was at work. When I rec'd the tracking I realized it was going to be delivered over the weekend without hesitation David corrected the error and took full responsibility for the error, thank you David. I have two little dogs and so far we've only tried the beef and they love it and omg! It smells wonderful and I'm a vegetarian...:). I can't wait for them to try the chicken and turkey and have no doubt that they like it as well.